Refund Policy
Effective: July 7, 2026
The short version: because everything we sell is a digital product delivered instantly, all sales are final. Here is exactly what that means, and the things we will always make right.
All sales are final
When you buy The Guide, you get immediate access to the complete web-based guide, the SAT practice tool, the fillable worksheets, and the video walkthroughs. Because that content is delivered the moment you pay. There’s nothing to ship back and no way to “return” something you’ve already read. We do not offer refunds once a purchase is complete.
Why we do it this way
A digital guide can be read cover to cover in an afternoon. A no-questions refund policy on something like that isn’t sustainable for a three-person team, and it would mean raising the price for everyone to cover it. Instead we keep the price low and tell you exactly what’s inside before you buy: 11 chapters, the practice tool, four worksheets, and the videos are all described on the home page. If something isn’t clear, email us before purchasing and we’ll give you a straight answer.
Problems we always fix
“All sales final” is about changing your mind, not about things going wrong on our end. If any of these happen, email us and we’ll sort it out:
- You never received your access code, or it doesn’t work.
- You were charged twice, or charged the wrong amount.
- The guide, practice tool, or worksheets won’t load for you.
- You were charged but can’t access what you paid for.
The $199 essay-review tier
The $199 tier includes a live 60-minute Common App essay review. The digital materials that come with it are final in the same way as above. For the review session itself: you can reschedule with at least 48 hours’ notice through the booking link in your welcome email. If you don’t show up to a scheduled session without notice, that session is considered used. If we ever need to reschedule on you, you’ll always get another session at no cost.
Questions
Email connect.collegecrashcourse@gmail.com with the email address you used to purchase, and we’ll help. We’d always rather fix a problem than leave you stuck.